Contact Centre Sales.
Every day our experienced staff have conversations with thousands of Australians. Through market insight and understanding of our target audience, we build acquisition campaigns that change consumer behaviours and drive sales offering customer acquisition, cross-sell, retention, win-back, intervention and lead generation.
Contact Centre Service.
We become the voice of your brand to deliver superior customer service campaigns that are handled in a helpful, accurate and timely manner. Services include customer care lines, customer service, product recall and data breach notification.
Contact Centre Support.
We optimise business functions by improving cost effectiveness and quality scores for our clients through analytics, data entry, quality assurance, fulfillment, receivables management and social media management and mystery shopping.